Patient 2FA Blocked for Web Forms

Resolved·Partial outage

We are investigating an issue affecting 2FA messages sent to patients from our web-based forms. Our team is actively working on this and will provide updates.

Wed, Oct 7, 2026, 01:00 PM

(2 weeks ago)

Affected components

Oct 7, 2026, 01:00 PM

02:30 PM

Chatbot

Campaigns

Patient-intake

Updates

Resolved

This incident has been resolved as of 11:30am PT. Our web forms are operating normally and patients are able to receive 2FA verification messages. We apologize for the disruption.

Wed, Oct 7, 2026, 01:00 PM

Investigating

We are investigating an issue affecting 2FA messages sent to patients from our web-based forms. Our team is actively working on this and will provide updates.

Wed, Oct 7, 2026, 01:00 PM