This incident has been resolved as of 6:40AM TIME PT. Voice is operating normally. We apologize for the disruption.

We have confirmed that the Voice issue related to LiveKit has been resolved as of 10:36 AM PST. Voice services are now operating normally. We apologize for the disruption and appreciate your patience.

After continued monitoring, we have confirmed that the ModMed iEHR integration issue has been resolved as of 3PM EST. Voice, Text, Chatbot, and Campaigns are operating normally. We apologize for the disruption and appreciate your patience.

This incident has been resolved as of 6:45 am PT. Voice is operating normally. We apologize for the disruption.

ModMed has implemented a fix for the issue and we have confirmed that the issue is resolved for all affected customers. We are awaiting an incident summary from ModMed and will share an update as soon as we have more information.

We’ll be performing scheduled maintenance on our production infrastructure. Some calls may be briefly interrupted during this time.

We have identified the cause of the voice issue and are working on a resolution. We will share an update as soon as we have more information.

This incident has been resolved as of 12.13pm (PT) on June 3. Voice is operating normally across the Veradigm organisations. We apologize for the disruption.

This incident has been resolved as of 8:18A PT. Voice is operating normally.

This incident has been resolved as of 12PM. Voice is operating normally.

This incident has been resolved as of 10:06AM. Kaizen flows is operating normally. We apologize for the disruption.